Terms of Service

You give us your employee list and choose a gift for each occasion. We track the dates, order each gift from an independent local bakery or shop, and have it delivered to your office. Cheersmith currently serves offices in the Jacksonville, Florida area.

• Keep your employee list and office details accurate. Gifts go where your details say.
• Only share employee information you're allowed to share, and tell your employees you use us.
• Keep sign-in access to the people who should have it, and tell us if you think it's been misused.

• Gifts are made by independent shops, not by Cheersmith. Looks and flavours can vary from photos, and a shop may substitute a similar item.
• We pass dietary notes to the shop on every order, but shops may handle nuts, gluten, dairy and other allergens. We can't guarantee a gift is free of any allergen. Anyone with a serious allergy should check before eating.
• If a shop can't take an order, we offer it to another one. If none can, we email HR so you can decide what to do.
• If a gift is late, wrong or doesn't arrive, tell us within two business days and we'll work with you and the shop to make it right.

Prices are as listed on cheersmith.com or as we've agreed with you in writing. We send one bill a month for the gifts delivered and the service fee. We'll give you at least 30 days' notice before changing your prices. You can change budgets, skip people or turn an occasion off at any time; gifts already ordered from a shop may still be billed.

Your employee data stays yours. We use it only to run the service, as our Privacy Policy explains, and we delete it within 30 days after you leave.

You can stop using Cheersmith at any time by emailing us. We can end the service with 30 days' notice, or straight away if an account is misused or bills go unpaid. You pay for gifts delivered or already ordered before the end date.

We work hard to get every gift there on time, but Cheersmith is provided as is, and we can't promise it will never miss a date. To the extent the law allows, we aren't liable for indirect or consequential losses, and our total liability for any claim is limited to what you paid us in the three months before it.

If we change these terms, we'll update the date above and email signed-in companies before the changes apply. These terms are governed by Florida law, and any dispute will be heard in the courts of Duval County, Florida.